Christian's QCAs
msgbartop
Questions, comments & assertions about life
msgbarbottom

09 Apr 12 Birthday!

My birthday was this past weekend on 4/7 (woot!). I am always appreciative of those who wish me a happy bday and nowadays there are a number of ways to do this:

  1. In-person wishes
  2. Phone call/physical card
  3. Text/email
  4. Facebook/Twitter

What is interesting to me is how the Facebook experience in particular has for so long been rooted around birthdays. That and the poke. As a result, I’ve graphed the number of Wall posts I’ve received on my birthday (plus a day or two buffer) to wish me a happy bday.

’07-’08 are above the mean — the red horizontal line — and ’10-’12 are below it. In fact, the first two years of data (’07-’08) are overall nearly 20% higher than the last two years (’11-’12). Less love for me or did Facebook do something to de-emphasize the engagement on birthdays from a design or EdgeRank perspective? 

Add to this the fact that my total number of Facebook friends has grown by  56% from ’07-’12 so the percentage of friends posting is actually 50% lower.

Here you see the same dip in 2009 when viewed as a percentage of friends and then the slight “recovery” which still puts it at well less than the pre-’09 era.

This is just my data but I would love to see what others think about this. It’s very possible that it’s due to my decreased engagement with Facebook and therefore the site favoring me less, or friends posting less often since I do not engage back as much as I used to.

 

Tags: , , , , ,

07 Mar 12 Does the New York Times want us to share Reuters/AP stories less?

Why does the New York Times have different sharing options for wire stories compared to stories written by Times staffers?

Look at the differences on these articles and the sharing section in each (highlighting boxes are mine):

 Here’s another set of articles, the one on the left from Reuters and the one on the right by New York Times writer Mark Landler:

 Two different sections of the Times with the only different element being Reuters/AP vs. staff post.

Very clearly, the social box on the NYTimes articles proper encourages sharing to Twitter, Facebook, LinkedIn and leaving a comment while the equivalent space for the wire stories allows for only email, sending to phone and printing.

In both cases, you can of course share the article via direct link on the social platform of your choice but doing is not encouraged.

I’ve put in a call to the New York Times main line and received no response on this but if anyone has any idea why this is true, I’m curious!

 

 

 

 

 

Tags: , , , , , , , , ,

18 Jan 12 Trust in the digital era

Identity and the Web is a big thing these days. People talk about it a lot.

Wrapped up in identity’s importance is the question of how we tie a public, digital persona back to a living, breathing human.

So along comes a New York Times piece about teens sharing passwords with each other as a sign of trust in their burgeoning relationships. This may seem only relevant to “spurned boyfriend [...] trying to humiliate an ex-girlfriend” in junior high school but it makes sense more generally. When so much of your individual equity is tied to your digital identity, one big sign of trust is sharing that identity.

I started to wonder, “Do grownups* do the same thing?” How might our digital password sharing mimic our real-world trust dependencies?

I assert that what’s important in a Web-connected conception of trust is: reliability, access and facility/ease.

Examples with three of the Web’s bigger players:

  1. Google – When I first set-up Google 2-step verification, I sent my backup codes to the people closest to me. Coupled with my password, these codes are necessary for every device/browser session I want to log into with my Google Account. The point is not just about trusting these friends and family member. It’s about trust but also reliability that these friends will be able to locate and communicate to me one backup code when I need it most.
  2. Facebook – Facebook now lets you recover a hacked account with the help of your friends. Facebook describes it as: “Giving a house key to your friends when you go on vacation.” Facebook’s implementation requires not only that your friends be true but also that they be available to access Facebook on their own to verify your identity for you.
  3. Twitter – There is an anecdote we take to customer meetings as a sales team at Twitter: All the celebrities who have a social media presence — YouTube Channel, Facebook Fan Page, Twitter Profile — give their credentials to YouTube or Facebook to their agent or their PR firm. But they refuse to give their Twitter handle access. (People attribute this to Twitter’s mobile emphasis and because it is easy to take Twitter with them on their phone. It’s the easiest way to post a quick picture from backstage or before the game begins, etc.).

Identity and identity-sharing or identity-trust most go hand-in-hand. If you can supply a reliable, accessible and easy way to share identities then the “trust” is no different from the way it manifests itself for objects in the physical world.

 

*I firmly believe you’re not an adult until you stop saying “grownup.”

 

Tags: , , , , , ,

05 Jul 11 A 10-Point Explication of Ken Auletta’s Piece on Sheryl Sandberg

Below are ten snippets from Auletta’s excellent New Yorker piece and my accompanying thoughts/analysis. Everyone really should read this piece. If you’re reading this blog, then you either already have read it or really, truly should. These thoughts are posted in order of appearance in the piece and not ranked by priority to me. In fact, the ones that are most interesting to me are towards the middle/end of this list, when Sandberg and Auletta get into the notions of sex and gender roles as played out in Silicon Valley, in tech and in start-ups. I’ll try and revise this as time goes on, since an important part of my explication is in reflecting further after some dialogue. To that end, I welcome any commentary you have, either here or on Twitter or elsewhere. Other resources/links are very helpful: if anyone has found a particularly thoughtful Quora thread, for instance, I’d be happy to add on there.

1. Zuckerberg can turn on the charm and be a sales guy:

After the holidays, Zuckerberg e-mailed her, and they had the first of many dinners. [...] So for six weeks they met for dinner once or twice a week at Sandberg’s six-bedroom home. [...] “It was like dating,” says Dave Goldberg, Sandberg’s husband and the C.E.O. of the online company SurveyMonkey.

2. Facebook, however briefly, considered a subscription model:

Sandberg quickly began trying to figure out how to make Facebook a business. Should the company rely on advertising? On e-commerce? Should it charge a subscription fee?

3. Sandberg has the qualifications to do whatever she wants (smarts I was never in doubt. I did not know of her extensive pre-Google experience). Maybe even enough, as I mentioned earlier this week, to be Treasury Secretary.

At the time, the World Bank was deciding whether to bail out Russia. Someone asked, Summers recalls, whether a bailout in 1917 could have saved the country from seventy years of Communism. He posed the question to Sandberg. “What most students would have done,” he says, “is gone off to the library, skimmed some books on Russian history, and said they weren’t sure it was possible. What Sheryl did was call Richard Pipes,” who was a leading historian of the Russian Revolution and a professor at Harvard. “She engaged him for one hour and took detailed notes.” The next day, she reported back to Summers.

4. Part of Sandberg’s personality (and success) is about being drawn to the people and places with the hockey stick growth, with the off-the-charts numbers for growth and potential — just look at how Eric Schmidt pitched her. I think this also impacts her views on women in tech.

When Summers advanced to Treasury Secretary, in 1999, Sandberg became, at twenty-nine, his chief of staff. After the Democrats lost the 2000 election, she decided to move to Silicon Valley to join the technology boom. Google pursued her, and she thought the company was alluring. Like government, to her it “had a higher mission, which is to make the world’s information freely available.” She knew, though, that Google didn’t have a business plan. It was a private company, barely three years old, with no steady revenue stream. Eric Schmidt called her every week. “Don’t be an idiot,” he said. “This is a rocket ship. Get on it.”

5. Media plays a big role in the way we see gender and jobs and sexuality, especially with regards to science and tech ( this is a “duh,” at some level, but the examples in the piece were particularly illustrative).

Several female computer-science majors at Stanford pointed to the depiction of women in films like “The Social Network,” where the boys code and the girls dance around in their underwear. [...] Dina Kaplan, the co-founder of Blip.tv, says that when she met with angel investors to raise funds she dressed nicely, and in a meeting with a potential funder he told her, “Here’s what we do, Dina. We’re going to spend half the meeting with you pitching me, and half the meeting with me hitting on you!”

6. Sandberg in many ways embodies that pure Silicon Valley spirit in her naïveté and her deep belief in the world as a meritocracy. These two things may go hand-in-hand with a charmed life like Sandberg’s (Harvard College and HBS grad, Larry Summers-mentored, Google stock unit-optioned Facebook exec). For someone in her situation, it’s not about being male or female, maybe it’s just about being among the elite.

Some critics, however, note that Sandberg is not exactly a typical working mother. She has a nanny at home and a staff at work. Google made her very rich; Facebook may make her a billionaire. If she and her husband are travelling or are stuck at their desks, there is someone else to feed their kids and read to them. [...] Marie Wilson, the founder of the White House Project, which promotes women for leadership positions, attended Sandberg’s TED speech and knows and admires her. But, Wilson says, “underneath Sheryl’s assessment is the belief that this is a meritocracy. It’s not.” Courage and confidence alone will not compensate when male leaders don’t give women opportunities. She adds, “Women are not dropping out to have a child. They’re dropping out because they have no opportunity.”

Sylvia Ann Hewlett, who directs the Gender and Policy program at Columbia, read Sandberg’s speech and took exception. Hewlett agrees with Sandberg that women must be more assertive, but she believes Sandberg simply doesn’t understand that there is a “last glass ceiling,” created not by male sexists but by “the lack of sponsorship,” senior executives who persistently advocate for someone to move up. She believes that Sandberg is insufficiently aware of this problem because she has benefitted from sponsors: “Sandberg, to her great credit, had Larry Summers. She has had sponsors in her life who were very powerful, who went to bat for her. That’s very rare for a woman.”

7. Sandberg does not see things so simply that feminism and the fight for women in technology is an “us-versus-them,” or as simply a matter of the guts and the drive. She notes the structural/social construct of the homemaker for professional women but also sees a second impediment as something inside her: guilt.

“I feel guilty working because of my kids. I do. I feel guilty. In my TED talk, I’m talking to myself, too. I’m not just talking to other people. I have faced every one of those things myself.” Later, I asked her directly about Hewlett’s critique, and she simply said, “I feel really grateful to the people who encouraged me and helped me develop. Nobody can succeed on their own.”

8. Despite the idea that tech is portrayed by the media as especially male-centric (see #5), perhaps the lack of historical hierarchy in high-tech helps women in start-ups and Internet companies. (This might be very well contrasted by Tracy Chou’s well-articulated piece about her experiences as a bad-ass engineer at Stanford and at Quora). Do the perspectives below mean there is hope for a meritocratic and equal-opportunity society, starting in the Bay Area and in tech?

The women in the network seem to agree with Sandberg that sexism in America is mainly a problem that women can fix by being more assertive. Mayer, for example, notes that women have more opportunities in Silicon Valley because there’s no entrenched hierarchy there. Speaking of Silicon Valley, Goler says, sexism is not “a defining characteristic of the workplace today.” She also believes that to raise the issue is debilitating: “For me, that conversation is a complete waste of time. If I spend one hour talking about how I’m excluded, that’s an hour I am not spending solving Facebook’s problems.” Facebook’s director of platform and marketing, Katie Mitic, says that today there is no “glass ceiling but a sunroof.”

Choksi thinks that being a woman actually is “a huge advantage.” She goes on, “My former boss used to call me ‘the velvet hammer.’ What I do is negotiate for a living. I negotiate for everything, whether it’s mangoes in Mumbai or a deal. I love it.” Because there are few women in business development, as she looks across the table at the men on the other side, she says, “I feel like I disarm them a lot.” When I asked Kara Swisher if she’s treated differently by men, she smiled and responded, “They’re scared of me.”

9. Sandberg does not believe in separation between work and personal self. Is this an example of her bringing that stereotypically “female” ethos to the workplace? I think this style is right in line with some of the thoughts in Hanna Rosin’s essay last summer, “The End of Men,” which is also concerned with the issue of gender/sex in the workplace.

Molly Graham, who worked with Sandberg at Google and followed her to Facebook, where she now helps produce mobile Facebook products, says, “With Sheryl, everything is personal. There isn’t a separation with this thing we do at work and everything else.” Elliot Schrage, Facebook’s vice-president of global communications and public policy, and a close confidant who came over from Google, says, “The people who are her friends at work are her friends outside work.”

Conventional wisdom holds that getting so close to employees can compromise objectivity and the ability to make tough management decisions. “I dramatically disagree with that,” Sandberg says. “I believe in bringing your whole self to work. We are who we are. When you try to have this division between your personal self and your professional self, what you really are is stiff. . . . That doesn’t mean people have to tell me everything about their personal lives. But I’m pretty sharing of mine.” Being open with your employees, she believes, means that nothing is a surprise to them—even if you fire them.

10. If you are a woman out there who wants to see change, Sandberg’s advice for you is much like Wesley Yang’s advice if you are an Asian-American who wants to see change: Be bold. Compare the two.

Sandberg at Barnard graduation:

She described a poster on the wall at Facebook: “What would you do if you weren’t afraid?” She said that it echoed something the writer Anna Quindlen once said, which was that “she majored in unafraid” at Barnard. Sandberg went on, “Don’t let your fears overwhelm your desire. Let the barriers you face—and there will be barriers—be external, not internal. Fortune does favor the bold. I promise that you will never know what you’re capable of unless you try. You’re going to walk off this stage today and you’re going to start your adult life. Start out by aiming high. . . . Go home tonight and ask yourselves, What would I do if I weren’t afraid? And then go do it! Congratulations.”

Yang at the conclusion of his “Paper Tigers” piece in New York Magazine:

There is something salutary in that proud defiance. And though the debate she sparked about Asian-American life has been of questionable value, we will need more people with the same kind of defiance, willing to push themselves into the spotlight and to make some noise, to beat people up, to seduce women, to make mistakes, to become entrepreneurs, to stop doggedly pursuing official paper emblems attesting to their worthiness, to stop thinking those scraps of paper will secure anyone’s happiness, and to dare to be interesting.

Tags: , , , , , , , , , , , , ,

27 Jul 10 Facebook is just like real life

Stan James writes about how he thinks Facebook amplifies that demoralizing feeling you get when you see people raving about how glorious their lives are. He likens it to TV, and the idea that we’re all seeing a sanitized and unrealistically cheery version of each other.

Andrew Sullivan linked to the piece and excerpted:

Since TV was invented, critics have pointed out the dangers of watching the perfect people who seem to inhabit the screen. They are almost universally beautiful, live in interesting places, do interesting work (if they work at all), are unfailingly witty, and never have to do any cleaning. They never even need to use the toilet. It cannot be psychologically healthy to compare yourself to these phantasms. So it’s interesting that social networks have inadvertently created the same effect, but using an even more powerful source. Instead of actors in Hollywood, the characters are people that you know to be real and have actually met. The editing is done not by film school graduates, but by the people themselves.

There are certainly parts of this that are true. But I disagree with his overall argument that this is somehow different from life. Reality TV, in all it’s forehead-to-the-palm-of-your-hand idiocy, pretty strongly refutes the notion that TV stars are the sculpted Adonises that James claims. Also, fictional shows like, say, The Office, show their fair share of grit and grime (including ugly actors, boring locations, work place monotony, cleaning and bathrooms [see below]). Sure, The Office is about laughs, but TV’s focus is not as singular as it is made out to be. And, while Hollywood actors and actresses can be attractive, the success of shows like Ugly Betty imply that people, at some level, see through that.

Moreover, I think we all scrub our external-facing lives to make them appear as squeaky clean as possible. We all want to look suave (that’s why we comb our hair); we all want to appear intelligent (that’s why we’re proud to discuss our cool jobs/classes); we all hate doing house-chores (that’s why it’s always put off to the last minute). Therefore, the depiction of life that we project to others (while offline) is not so dissimilar from the rose-tinted lenses of TV, or Facebook.

For example, the idea of posting only flattering photos on one’s Profile Pictures album seems analogous to putting only happy memories on the mantle, to sending out Christmas cards every year with a smiling family and dog with a copy of the year’s annual family resume.

What makes this entire phenomenon either more or less pernicious to you is that, like in life, bad things can and do get through. Sprinkled among the portrait photos and the group shots, there is bound to be a goofy one here or there. Little details can slip through the cracks: an errant photo of you in an other-than-perfect smile gets tagged — watercooler gossip spreads virally in person. Maybe someone posts on your Wall about how crazyyyy last weekend was…and just like that, the picture isn’t like a TV set, it’s like real life again.

Ultimately, is it any more annoying when someone is gloating “loudly” on Facebook about their fabulous (fill in the blank: ______ job/house/car/kids) than when they do so in person?

I don’t think so (feel free to disagree), I think that’s just life.

Tags: , , , , , ,

05 Dec 09 MySpace, Times Skimmer and Your Video of the Day

Techmeme leads today with what it should: a fascinating look at MySpace in the context of its acquisition by News Corp. The article looks at the demise of MySpace at the hands of Facebook, of course, but it’s about a lot more than that.

The New York Times today is promoting on its homepage the Times Skimmer. It’s a neat way of viewing the news on your screen in as close of a way to print as possible. It reminds me of FastFlip, and while it’s cool, I’m not sure I’ll be switch anytime soon. Maybe it’s just because I’ve taught my eyes to jump across the text on the regular lay-out, or maybe it’s because I don’t miss the old print-style format all that much.

This tangentially reminds me of a conversation I had this week with my roommate. After coming back from work we sat down in front of the TV to watch the Civil War. He commented that he spends a LOT of time in front of an LCD screen. We click around during working hours, come back to our apartment and watch sports and then even before we go to bed, we set our alarms on our phones. It wasn’t so much a sad revelation as it was simply a truthful statement, but it got me thinking from a Singularity perspective: What happens as we spend more and more of our time in front of screens? I’m not talking about the classic passive-active discussion about watching the boob tube (or YouTube). That’s not even it. I mean, from a physiological perspective, what are we heading towards?

Perhaps we’ll all soon have AR in our contact lenses and render the need to stare at a liquid crystal display moot. Perhaps not. But I do think a great number of non-trivial, and increasing, hours in the day for a great number of global citizens (in the developed world) are being spent in front of a screen, and that will mean some big changes for us.

I leave you with your video of the day, and what a gem it is. Behold, the ultimate in mash-ups: “Poker Face” performed by Lady Gaga…and Cartman and Christopher Walken:

Tags: , , , , , , , , , , , , , , ,

04 Mar 09 “What are you doing right now?” vs. “What’s on your mind?”

Facebook’s forthcoming status promp asks users “What’s on your mind?

What can we expect from this?

I think we’ll see a proliferation of Twitter-like status updates, no doubt what Facebook has in mind. I think  we will see more links to videos on YouTube, more stories from NYTimes. We will see a greater number of status updates which follow the form of the typical Twitter post: “I found/created this cool article/blog/link/photo. Here are my impressions. This is the shrunken link.”

Photo from VentureBeat
Screenshot via VentureBeat

In addition, with no apparent 140-character limit à la Twitter, people will be inclined to ditch the Links and Notes apps on Facebook. If you could tag your friends in Status Updates (simliar to an @reply in Twitter), I could see people abandoning these other forms of link/article sharing. Instead, the dialogue could take place as a part of the stream, not on some sequestered page on each person’s profile.

Currently, Facebook asks, “What are you doing right now?” As a result, two recent status updates on my NewsFeed are: “Christina cannot believe how fast time is flying!” and “Jason is YouTubing Korean Pop Dance Routines…”

Under the new configuration, when asked “What’s on your mind?” Christina might post, “wondering how fast time is flying…Stanford 10-week quarters go by so quickly! [http://tinyurl.com/c687t4].”

Jason might say, “YouTubing Korean Pop Dance Routines: this one is just crazy [http://tinyurl.com/bwm7fb]. What do you think?”

Tags: , , , , , , , ,